Your purchase will be shipped from our distribution centre in the The Netherlands Europe within 1 working day after purchase. We ship worldwide so please expect in some cases it can take 10 working days to receive.
To prevent possible customs seizures all DVDs are shipped without the plastic case but complete with the printed DVD inlay. Melonjuggler BigFatDVDs or their distributor cannot accept any responsibility for action taken in seizure of the goods by customs authorities in your location.
Please note if the goods are seized we cannot offer any compensation or refund.
We do not accept returns or refunds. If your item arrives damaged or is defective please contact us at firstname.lastname@example.org and we will arrange for a replacement to be shipped immediately.
In the unfortunate case where the product is damaged or defective the replacement will be the same title as the original purchase.